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Warranties

Mirror Warranty

Lee & Cates Glass, Inc. warrants its mirrors against deterioration or contamination resulting from any type of penetration through the back of the mirror for a period of 10 years. This is a conditional guarantee which does not cover deterioration caused by contaminations which attack the silver layer at an exposed edge.

If a product fails due to defects in material or workmanship during the warranty period, we will, at our option, repair it or replace it. Lee & Cates Glass, Inc. will not be liable for labor charges or freight costs incurred in connection with repair or replacement of a product. Lee & Cates Glass, Inc.’s sole responsibility is as set forth above. In no event shall Lee & Cates Glass, Inc. be liable for consequential damages. This limited warranty is in lieu of all other warranties, expressed or implied. There are no other warranties which extend beyond the description on the face hereof.

Shower Enclosure Warranty

Lee & Cates Glass, Inc. Shower Enclosures are guaranteed for one (1) year from the original date of purchase. This warranty extends to the original purchaser and the first consumer owner only. If a product fails due to defects in material or workmanship during the warranty period, we will, at our option, repair it or replace it. Lee & Cates Glass, Inc. will not be liable for labor charges or freight costs incurred in connection with repair or replacement of a product.
This warranty does not cover the following:

  • Damage or wear resulting from lack of maintenance, glass breakage, negligence, misuse, abuse, or accident occurring after installation.
  • Damage or wear due to use outside normal architectural requirements.
  • Tarnish or discoloration of clear coated, brass, copper and nickel finishes.
  • Water damage or spotting.
  • Defects or damage resulting from modification or use outside of the intended purpose of the product.
  • Squeaks or noises caused by lack of lubrication.
  • Water leakage on shower enclosure systems, specifically on the 3/8 heavy enclosures.

Lee & Cates Glass, Inc.’s sole responsibility is as set forth above. In no event shall Lee & Cates Glass, Inc. be liable for consequential damages. This limited warranty is in lieu of all other warranties, expressed or implied. There are no other warranties which extend beyond the description on the face hereof.