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choosing the right company
6 Tips for Choosing an Auto Glass Repair Company
May 16, 2016

Is this the first time you’ve had to look for an auto glass repair or replacement company? It’s important to find a reputable shop that does quality work, because this is an important repair. Your auto glass not only protects you from the elements, it’s also an important part of the structural integrity of your vehicle.

These tips will help you evaluate the shops you’re talking to a make the right choice for your vehicle.

1. Ask if they’re certified by the Auto Glass Replacement Safety Standard (AGRSS). The AGRSS is accredited by the American National Standards Institute, an organization that develops national safety standards for a variety of industries.

2. Ask about Safe Drive Away Time. Safe drive away time is the amount of time it takes the adhesive to cure to a point that it can support a replacement windshield in the event of a crash. Typically, the wait time is about three hours, but Lee & Cates uses a special adhesive with a safe drive away time of just one hour.

3. Ask if they accept insurance claims. Lee & Cates representatives will directly bill your insurance company for the cost of replacement if you want to file a claim. All you’ll have to do if take care of the deductible.

4. You may also want to visit a location before you decide to let a company handle your auto glass repair or replacement to see if they have a fully licensed auto repair facility.

5. Check with the Better Business Bureau or your local Chamber of Commerce to see if there are any negative reports or outstanding complaints.

6. Ask if they use OEM glass for replacements. OEM replacement glass is made by the original manufacturer and will be best-suited for your vehicle.